Privacy Policy Overview
We are committed to safeguarding your privacy and the confidentiality of your manuscript. Our policy explains how we collect, use, and protect your personal information during the story structure analysis process.
Information We Collect
We gather the minimum details required to provide and support our services. These may include:
- Basic contact information—such as name, email address, or phone number—for correspondence and project management.
- Manuscript files and notes shared for analysis, always treated with confidentiality and security.
- Usage data from our website, including technical details collected via cookies or analytics for operational improvement.
- Any additional communication (via forms or email) needed to clarify the analysis and ensure effective delivery.
How We Use Information
Personal information is processed solely to deliver professional analysis and support you as a writer. Our uses include:
- Communicating project updates or clarifications throughout the analysis engagement.
- Providing secure feedback and recommendations based on your manuscript.
- Improving our website and service delivery through aggregated website data review.
- Meeting any applicable legal or regulatory requirements in Canada regarding data use or retention.
Legal Basis For Collection
We collect and use data under the legal principles permitted in Canada, including:
Fulfilling contractual obligations, obtaining user consent where required, and compliance with all relevant Canadian privacy laws. Users may request additional information on our legal basis at any time.
Information Sharing
Your data is not sold or shared with third parties unaffiliated with our service, except as follows:
- Vetted service providers—such as secure cloud storage or project management—bound by confidentiality agreements and used strictly for service delivery.
- To comply with legal obligations or protect the safety, property, and rights of users or the public as required by law.
- With your explicit consent for specific collaborative needs, outlined prior to any sharing.
Data Security
We use industry-standard security protocols, encrypted storage, and strong access controls. Manuscripts and personal data are stored only as long as needed to provide our analysis service, after which they are securely deleted in accordance with Canadian privacy regulations.
Your Rights
As a user in Canada, you have specific rights regarding your data. These include:
- The right to request access to your personal data at any time.
- The right to request correction of any incomplete or inaccurate information we hold.
- The right to request deletion of your data, subject to necessary legal or operational purposes.
- The right to limit or object to certain data uses, within the scope allowed by Canadian law.
Cookies and Tracking
We use cookies to manage session data and enhance your website experience. Some functionality may require cookies to operate smoothly, while others are optional based on your consent.
Cookie Policy Cookie Policy
Contact Us
Questions or requests about your privacy or data use are welcome. Contact us and our team will respond promptly.
Contact Email: content@pheronaexiv.com
Phone Number: +1 (521) 818-7028
Office Address: 2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6 Canada
Changes To This Policy
We may update this policy occasionally. The revised version will be published here, and the policy date below will reflect changes.
Last Updated: January 16, 2026